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Online customer service
Digital Strategist.co.uk
Welcome to digitalstrategist.co.uk, your central site for all things a digital strategist should watch.
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Mon 21st
May 12
12:42 am -
Great read. This paragraph resonated with me as I come across businesses every day who have abandoned their... http://t.co/ST2vmcYR
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Mon 21st
May 12
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Sun 20th
May 12
11:39 pm -
Customer service – it's what keeps customers. | The New Forty: Typically, online customer service email systems ... http://t.co/zUWjv4Ny
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Sun 20th
May 12
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Sun 20th
May 12
10:38 pm -
Online Customer Service – Work from Home Jobs in Norcross ...: Online Customer Service – Work from Home - Find G... http://t.co/io1KzR3X
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Sun 20th
May 12
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Sun 20th
May 12
10:11 pm -
loan shop online customer service http://t.co/Yv8HnZtQ
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Sun 20th
May 12
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Sun 20th
May 12
8:08 pm -
HAHAHAHA. trolled an online customer service rep by saying the smiley he used is creepy. XD
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Sun 20th
May 12
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Sun 20th
May 12
8:06 pm -
@VZWSupport and store employees shouldn't bad mouth online customer service people. It's not a good look for a company
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Sun 20th
May 12
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Sun 20th
May 12
7:38 pm -
RT @anaisbreger: http://t.co/xGSO3PF7 : merci ;-)
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Sun 20th
May 12
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Sun 20th
May 12
7:01 pm -
***ONLINE CUSTOMER SERVICE-BUSINESS REPS*** (Home): * Location: Home * Compensation: $160 Daily plus Bonuses *... http://t.co/1dOltuvO
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Sun 20th
May 12
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Sun 20th
May 12
4:51 pm -
http://t.co/EDSDSmWW
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Sun 20th
May 12
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Sat 19th
May 12
7:57 pm
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Sat 19th
May 12
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Cash Loan Online Customer Service | Praktikak
Cash Loan Online Customer Service. PostDateIcon May 19th, 2012 | PostAuthorIcon Author: admin. The survey was introduced by Denny for her to know what customers think of the food and service at the restaurant. Customers will be asked ...
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Sat 19th
May 12
1:00 am
$25-$50/Hour Customer Service Representative | PPD | Job ...
Currently seeking Online Customer Service Representatives to work from home in completing marketing development and research tasks. Weekly pay with no set hours. Ideal Candidate will be able to: • Process up to 300 ...
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Fri 18th
May 12
9:46 pm
Here's What Happy Customer's All About | Happy Customer
So, the Happy Customer team leverages STELLAService's nationwide network of mystery shoppers to surface the best online customer service. Here's why we think service is so important. Nearly any item you can dream up is ...
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Thu 17th
May 12
6:01 pm
Now Hiring: Online Customer Service Associate | Blog | fredflare.com
Well, hey there SUPER STARS! Are you grammar OBSESSED? Amazing with people? Super organized? Absolutely love and live everything Fred Flare? Do you live in the New York City area? If you said YES to all of the ...
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Wed 16th
May 12
1:18 pm
Make Online Customer Service Your Priority! | e2awards
Not all small businesses know where to begin when it comes to online customer service. Even if you only have a small amount of experience in online customer service and support, the best thing you can do as a small ...
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Tue 15th
May 12
3:25 pm
Phone Help – Online Customer Service Best Practices [part 2]
Some people believe it is the easiest way to quickly get their problems solved, while many others simply hate hanging on the phone. It's the caller's attitude that makes phone support so challenging. Phone used to be a ...
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Mon 14th
May 12
3:33 pm
Oracle Study Shows Demand For Better Online Customer Service ...
Oracle Study Shows Demand For Better Online Customer Service. May 14, 2012 / 0 Comments. iPhone-4-Twitter. A study released today by Oracle Corp. shows that consumers are going online more frequently and have higher expectations ...
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Mon 14th
May 12
1:14 pm
Why not tip for excellent online customer service? « Jon Udell
You know, we tip for all sorts of services in the physical world, including ones delivered far less capably. Why not tip for excellent online customer service? If there were a tip jar for WordPress.com I'd have used it both times.
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Wed 18th
Apr 12
11:29 pm
Online Customer Service Best Practices [part 1]
There's a business you run: an office with employees in it and a product or service that people want. Customers... it's for them everything you do and they are the most precious value you have, right? Whenever the customers ...
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Thu 5th
Apr 12
8:16 pm
Online Customer Service Vital for New Home Sales | ReadyChat
Every year, associations such as the National Home Builders' Association (NHBA) and the Canadian Home Builders' Association (CHBA) recognize builders who excel in the area of great customer service. Industry insiders ...
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Thu 17th
May 12
1:24 am
LADWP Launches New Website - Patch.com
LADWP Launches New Website Patch.com Our new online presence furthers our ability to provide the high quality online customer service experiences our customers expect.” The new website houses detailed information on the relationship between the LADWP and the early growth of the City of ... |
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Wed 16th
May 12
10:05 am
At your service: how businesses are taking care of their customers online - The Guardian (blog)
 The Guardian (blog) | At your service: how businesses are taking care of their customers online The Guardian (blog) Looking after customers has always been the main building block of any good company. From courteous staff on the shop floor to professional correspondence on the phone or via a letter, customers should always be first. The internet is another way for ... |
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Tue 15th
May 12
1:03 pm
Hologic Chooses Billtrust to Streamline Its North American Invoicing and ... - MarketWatch (press release)
Hologic Chooses Billtrust to Streamline Its North American Invoicing and ... MarketWatch (press release) In addition, the company provides expert bill design, in-bill marketing services, and CustomerCare, an integrated online customer service tool. These comprehensive tools automate the billing process, enabling businesses to save money, ... |
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Tue 15th
May 12
2:07 am
Small Business Owners Bag Small Business Championship Award with Online Strategies - San Francisco Chronicle (press release)
Small Business Owners Bag Small Business Championship Award with Online Strategies San Francisco Chronicle (press release) This efficiency of having an online presence and an efficient online customer service to boot is confirmed by James Corby, Director of Business Development of Oracle Digital. He says, "With the proper Internet tools, such as our Rapid Support System ... |
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Mon 14th
May 12
1:53 pm
Needle Signs Video Gaming Equipment Provider ASTRO Gaming - Generation NT (US)
Needle Signs Video Gaming Equipment Provider ASTRO Gaming Generation NT (US) Needle's Guided Shopping Platform Increases Sales by Employing Passionate Brand Users to Provide Superior Online Customer Service via a Unique Sales Chat Tool. Needle today announced it has added ASTRO Gaming, a company that creates and sells premium ... |
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Mon 14th
May 12
1:07 pm
Social Media Users Expect Rapid Live Help, According to Consumer Report From ... - MarketWatch (press release)
Social Media Users Expect Rapid Live Help, According to Consumer Report From ... MarketWatch (press release) Consumer use of online customer service is also on the rise, as 50 percent of consumers use of Live Help compared with 37 percent in 2009. -- In China, consumer use of online support jumps dramatically: 76 percent of Chinese consumers are online daily ... Oracle survey: Social media users have higher expectations for customer service |
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Wed 9th
May 12
6:28 pm
Providing Exceptional Customer Service Through Social Media - CMSWire
 CMSWire | Providing Exceptional Customer Service Through Social Media CMSWire Finding the balance between being professional and being human is key in offering exceptional online customer service. It's not always about business, it's about letting your customers know there's a real person behind that computer screen. |
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Sun 29th
Apr 12
7:10 am
Transform your Business into an Award Winner for Excellent Customer Service - Noobpreneur.com
 Noobpreneur.com | Transform your Business into an Award Winner for Excellent Customer Service Noobpreneur.com Calling all online businesses in today's market, whether you are a one man band, small, medium or corporate company, you should be focusing your attention to online customer service and use it to promote your business as part of a unique online ... |
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Fri 27th
Apr 12
10:04 pm
Your Customer Service Requires Real-Time Responsiveness - TalkinCloud (blog)
Your Customer Service Requires Real-Time Responsiveness TalkinCloud (blog) Zappos, for example, became the poster child for stellar online customer service. They never described themselves as an online shoe store – they are a “service company that happens to sell shoes.” The company's tag line was “powered by service. |
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Thu 26th
Apr 12
8:11 am
Robin launches social and online customer service app for online retailers - PressDoc (press release)
Robin launches social and online customer service app for online retailers PressDoc (press release) Robin launches the smartest most customer friendly and easy to use customer service app for online retailers. http://pressdoc.com/p/000osz Today Robin, the cloud based customer service app for online retailers to enhance customer satisfaction, ... |